Our terms and conditions
These terms and conditions relate to your use of our website, Snugtums.co.uk. To make sure things are nice and clear, here are the definitions of some of the words we use:
‘we’, ‘us’ and ‘our’ – Snugtums
‘you’ and ‘your’ – the person who browses our website or places an order
If you register or make a purchase on our website, we’ll ask you to agree to these terms and conditions. These terms don’t affect your statutory rights.
We reserve the right to change our terms and conditions at any time. If we do make changes they’ll come into effect as soon as we put them on our website. So please make sure you read them each time you visit to avoid missing any changes as you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions. You accept and are bound by our latest terms and conditions if you continue to use our website. If you don’t agree to our revised terms and conditions, please don’t continue to use our website.
You must be at least 18 years of age to use our website; and by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.
Payments and prices
On our website we accept payments made using PayPal. If you pay for your order using PayPal, payment is debited directly when you place your order and before we post it. If any of the items on your order are our out of stock, we’ll cancel your order and refund you straight away.
Discounts and offers
We reserve the right to end any discounts or offers at any time (even if it’s before the offer is due to end), without giving any notice. Our big white Christmas sale starts on the 23rd November 2018 and ends at midnight on the 1st December, 2018. Buy any top and get 25% off. Free delivery applies to deliveries sent by 2nd class Royal Mail only and ends at midnight on the 1st December, 2018.
We take a great amount of pride in the fact that all our clothes are made in Great Britain and great care is taken to produce them to a very high standard.
If you want to return an item for refund or exchange, please send it back to us unworn. It must be in perfect saleable condition and returned to us within fourteen days of having received it from us. Please click here to read more about returns and refunds.
Copyright (c) 2013 Kate Courtney, Snugtums. Snugtums is a registered trademark. No items, including product designs, photographs, videos, logos or text, are allowed to be re-created or copied in any way or re-distributed without written permission from Snugtums. We, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website. All the copyright and other intellectual property rights in our website and the material on our website are reserved.
Licence to use our website
We’re happy for you to view print and download pages for caching from our website in a web browser. We don’t mind if you forward excerpts from our website to third parties if it’s just for personal use and to make recommendations about our brand, service and products. We’re more than happy for you to redistribute our newsletter in print and electronic form to any person.
However you’re not allowed to edit, copy, print or download of any material on this website for commercial use or any other purpose other than your own personal use. So, unless you own or control the relevant rights in the material, please don’t republish material from our website (including republication on another website); sell, rent or sub-license material from our website; show any material from our website in public; exploit material from our website for a commercial purpose; or redistribute material from our website.
We reserve the right to restrict access to areas of our website, or even our whole website, at our discretion. Please don’t circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
Please don’t use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website; use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity; use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software; conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent; access or otherwise interact with our website using any robot, spider or other automated means; or use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
You must not use data collected from our website to contact individuals, companies or other persons or entities.
You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.
We endeavor to make sure that the information on our website is as accurate as possible so that all the details, prices and descriptions of our products are correct when they are published. Unfortunately, mistakes do sometimes occur so, if we find an error in the price or description of a product you’ve ordered, we might cancel your order. Before we cancel it we’ll give you a call to see whether you’d like to continue with your order at the correct price, or whether you’d prefer to cancel it.
Sometimes we might change the products available on our website, and we don’t undertake to continue to supply any particular product or type of product.
Colour variations can occur when you’re using different browser software and monitors, but we can’t be responsible for any differences between image colours and our actual products. We always try to make sure the colour of our clothes shown in imagery is as accurate as possible.
The advertising of products on our website constitutes an "invitation to treat" rather than a contractual offer. The sale and purchase of products through our website will be subject to these terms and conditions, and we’ll ask you to agree to the terms of this document each time you make a purchase on our website.
We’d love to hear your feedback about our products and website. Any product reviews that you submit for publication on our website shall be subject to the terms later in these terms and conditions in the sections called ‘Your content: license and ‘Your content: rules’.
Registrations and accounts
To be eligible for an individual account on our website, you must be at least 18 years of age and resident in the United Kingdom. You can register for an account by completing and submitting the account registration form on our website.
You’ll be asked for your email address and to choose a password (which you must keep confidential). Your user ID must not be liable to mislead and must comply with the content rules set out later in these terms and conditions in the sections called ‘Your content: rules’. Once you’ve submitted your details our website will send you an email with a verification link that you’ll need to click on.
Please let us know immediately (in writing) if you become aware of any unauthorised use of your account or if you become aware of any disclosure of your password. You’re responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.
Please don’t use anyone else’s account to access our website or use your account or user ID for or in connection with the impersonation of any person.
We may suspend your account and/or cancel your account; at any time in our sole discretion without notice or explanation.
You can cancel your account by emailing us at email@example.com.
Your content: Licence
In these terms and conditions, ‘your content’ means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website.
You grant us a royalty-free licence to reproduce, store and publish your content on, and in relation to, our website and any successor website. You may edit your content to the extent permitted using the editing functionality made available on our website.
Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you’ve breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.
Your content: Rules
You warrant and represent that your content will comply with our terms and conditions. Your content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).
Your content, and the use of your content by us in accordance with these terms and conditions, must not be libellous or maliciously false; obscene or indecent; infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right; infringe any right of confidence, right of privacy or right under data protection legislation; constitute negligent advice or contain any negligent statement; constitute an incitement to commit a crime; be in contempt of any court, or in breach of any court order; be in breach of racial or religious hatred or discrimination legislation; be blasphemous; be in breach of official secrets legislation; be in breach of any contractual obligation owed to any person; be untrue, false, inaccurate or misleading; consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage; constitute spam; be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory; or cause annoyance, inconvenience or needless anxiety to any person.
If you see or find out about any unlawful material or activity on our website, or any material or activity that breaches these terms and conditions, please let us know by emailing us at firstname.lastname@example.org.
We don’t warrant or represent the completeness or accuracy of the information published on our website; that the material on the website is up to date; or that the website or any service on the website will remain available.
We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without giving any notice or explanation; and save to the extent that these terms and conditions expressly provide otherwise, you won’t be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
To the maximum extent permitted by applicable law and subject to the following section (Limitations and exclusions of liability), we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.
Limitations and exclusions of liability
Nothing in these terms and conditions will limit or exclude any liability for death or personal injury resulting from negligence; limit or exclude any liability for fraud or fraudulent misrepresentation; limit any liabilities in any way that is not permitted under applicable law; or exclude any liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this section and elsewhere in these terms and conditions are subject to the previous paragraph; and govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that our website and the information and services on our website are provided free of charge, we won’t be liable for any loss or damage of any nature and we won’t be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
We won’t be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
We won’t be liable to you in respect of any loss or corruption of any data, database or software, and we won’t be liable to you in respect of any special, indirect or consequential loss or damage.
Breaches of our terms and conditions
Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you’ve breached these terms and conditions in any way, we may send you one or more formal warnings; temporarily suspend your access to our website; permanently prohibit you from accessing our website; block computers using your IP address from accessing our website; contact any or all your internet service providers and request that they block your access to our website; commence legal action against you, whether for breach of contract or otherwise; and/or suspend or delete your account on our website.
Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).
Third party websites
Our website includes hyperlinks to other websites owned and operated by third parties; such hyperlinks are not recommendations.
We have no control over third party websites and their contents, and subject to the first paragraph in the section of the terms and conditions called ‘Limitations and exclusions of liability’ we accept no responsibility for them or for any loss or damage that may arise from your use of them.
You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.
You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
Third party rights
These terms and conditions are for our benefit and your benefit, and are not intended to benefit or be enforceable by any third party. The exercise of the parties' rights under these terms and conditions is not subject to the consent of any third party.
Law and jurisdiction
These terms and conditions shall be governed by and construed in accordance with English law. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
This website is owned and operated by Kate Courtney. Our principal place of business is at 18 Manor Road, Tring, HP23 5DA. You can contact us by writing, using our website contact form, or by email to email@example.com or by telephone on 01442 737 238.